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Fabrice Talbot's avatar

Wow! That’s a big news. Slack and Salesforce tried to push CRM processes and workflows into Slack for the last four years.

This one is a game changer and what a smart move to re-enforce Anthropic’s presence in Enterprise and MM.

If I were still at Salesforce, I’d advocate to build plug&play “CRM skills” that Claude tags can execute (assuming it’s extensible).

Then Slack becomes the OS for Salesforce customers and possibly non Salespeople customers (figure out your pricing Salesforce to win that one).

Knock knock, Microsoft Teams, anyone there?

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